Recent Articles

Posted on this Website:
07/27/2010 10:23am
July 11, 2010
Huffington Post
Posted on this Website:
07/27/2010 11:06am
Russell Bishop
July 18, 2010
Huffington Post
Posted on this Website:
08/25/2010 8:03am
Jon Matthew
NA
Posted on this Website:
01/13/2011 9:44am
Jon Matthew, Phd.
October 29, 2003
Posted on this Website:
01/13/2011 10:56am
December 5, 2003
Posted on this Website:
01/13/2011 11:06am
December 5, 2003
Posted on this Website:
01/13/2011 11:11am
December 5, 2003
Posted on this Website:
01/13/2011 11:14am
Posted on this Website:
01/13/2011 11:17am
Posted on this Website:
01/21/2011 2:16pm
Jon Matthew
May 2010
Posted on this Website:
01/21/2011 2:27pm
Jon Matthew
November 2006
Posted on this Website:
01/25/2011 6:26am
Jon Matthew
Posted on this Website:
01/25/2011 6:53am
Jon Matthew
Posted on this Website:
01/25/2011 6:56am
Jon Matthew
May 2009
Posted on this Website:
01/25/2011 7:05am
Jon Matthew
Posted on this Website:
01/25/2011 7:10am
Jon Matthew
Posted on this Website:
01/25/2011 7:13am
Jon Matthew
Posted on this Website:
01/25/2011 7:16am
Jon Matthew
Posted on this Website:
01/25/2011 11:00am
Jon Matthew
July 2009
Posted on this Website:
05/04/2011 9:24am
Posted on this Website:
10/19/2011 5:40am
September 22, 2011
Marquette County...
Posted on this Website:
07/16/2014 10:41am
admin
07/15/2014

Operations and Staffing

General Overview of Operations

 



Northland includes two main divisions, mental health and home health.  Staff work at three offices, two in Westfield, and one in Adams.  We also have staff connected to Juneau and Waupaca counties.  We have a variety of professionals and paraprofessionals providing services for us.  We also have a cadre of office support employees who track financials, do payroll, do the billing, maintain the data base, do reception, do internal audits, and do filing.  Some of our employees are salaried, with benefits, and some are hourly employees.  Altogether we have about seventy-five employees, full and part-time.  By nature of the programs we have, most of these employees work in the “field”, that is in people’s homes and in the community, rather than at the office.  Northland owns and maintains about 15 vehicles for use of employees to travel back and forth in the community.
 
Northland is audited annually, in accordance with the state allowable costs policy manual.  The auditor is Schenk and Associates, in Oshkosh.  Alex Cohen Consulting, Ripon, supports our computer network, and our software needs.  We employ a data base of services which identifies the client, the service provider, the date of service, what service was provided, and how much time it took.  This data base gives us as an up to date and historical record, and connects to our billing processes, to accounting, to auditing, and to employee time accounting.  All employees perform 100% time accounting, meaning they complete time sheets that record their activities on a daily basis.  The information on these time sheets is entered into our data base of services.
 
Daily operations at the home health office are managed by the director of the home health division, Nancy Charles, and the director of nurses, Victoria McLaughlin.  The clinical director for mental health services, and owner of Northland, is Jon S. Matthew. 
 
Northland provides virtually all of the mental health services for Marquette County Department of Human Services.  These services are covered by contract with the county.  We also provide some mental health services in Adams, Juneau, and Waupaca counties.  The number of full-time equivalent staff in mental health is relatively small, about 8.8 FTEs.  We have 13 people to fill these positions, as some of them are part-time.  However, these twelve people cover about 25 separate functions.  Thus, it is necessary for staff to “wear more than one hat”, meaning they cannot be specialists in one area of expertise.  It is necessary for staff to function more as generalists, able to serve various populations, of different ages, in a variety of roles.  That generalist model is the model for mental health services at Northland.  That model is necessary because we have a relatively small number of staff, who have to cover a wide range of functions.  One advantage of this model is the relative efficiency resulting from staff willingness to address a variety of complex problems, instead of looking for a specialist to do the work.  There are some exceptions to the need for specialist care, such as the psychiatrist, who prescribes medications, but, overall, staff at Northland provide a variety of functions.
 
The home health division has a strong social services ethic, meaning that the human relationship problems, and environmental factors, are made part of the identified needs.  Thus, we want our nurses and therapists to know programs and services, the broader system of care, and be able to converse with clients about a variety of issues, as compared to narrowly focusing on a specific medical treatment.

 

Staff Listing   Level of Service
  History of the Program
  Current Trends

For more information concerning our operations please click one of the above links.

Navigation




Developed by Vector & Ink